Terms & Conditions

Welcome to Statbo, operated under Nav Prabha Sahitya Sadan (“we”, “our”, “us”). By accessing and using our website/app (the “Platform”), you agree to be bound by the following Terms & Conditions. Please read them carefully before placing an order.

1. General

These Terms & Conditions (“Terms”) govern your use of our Platform and the purchase of products from Statbo.
By accessing or placing an order, you confirm that you have read, understood, and agreed to these Terms in full.
We reserve the right to update, change, or replace any part of these Terms at any time without prior notice. The latest version will always be available on our Platform.

2. Eligibility

You must be at least 18 years of age to place an order on our Platform.
By using our services, you represent that you are legally capable of entering into a binding contract.

3. Product Information

We strive to ensure that all product descriptions, prices, and availability details are accurate. However, errors may occur, and we reserve the right to correct them at any time without liability.
Images of products are for illustration purposes only. Actual product appearance, packaging, or color may vary slightly.

4. Pricing & Payments

All prices are displayed in INR (Indian Rupees) and are inclusive/exclusive of taxes as mentioned at checkout.
Payments must be made in full at the time of placing the order.
We accept payments via [list accepted payment methods: UPI, Debit/Credit Cards, Net Banking, Wallets, COD (if applicable)].

5. Shipping & Delivery

Orders are usually processed within [2] business days of confirmation.
Delivery timelines depend on your location and courier partners. Estimated timelines will be provided at checkout but are not guaranteed.
Risk of loss and title for products pass to you upon delivery at the provided address.
For more details, please refer to our Shipping & Delivery Policy.

6. Cancellations

Customers may cancel orders only before the order is shipped.
Once shipped, cancellations are not possible.
For more information, please refer to our Cancellation Policy.

7. Returns, Replacements & Refunds

Returns are accepted only for defective or damaged products, reported within 7 days of delivery.
Replacement/Exchange is subject to stock availability and eligibility.
Refunds will be issued only if replacement/exchange is not possible.
Certain products are marked as “Non-Returnable/Non-Exchangeable” on the product page and are not covered under this policy.
For complete details, please refer to our Refund & Replacement Policy.

8. User Responsibilities

You agree to provide accurate and complete information while placing an order.
You are responsible for maintaining the confidentiality of your account login details.
You agree not to misuse our Platform for fraudulent or unlawful activities.

9. Intellectual Property

All content on the Platform, including logos, text, graphics, images, and software, is the property of Nav Prabha Sahitya Sadan / Statbo and protected under copyright and trademark laws.
Unauthorized use, reproduction, or distribution of our content is strictly prohibited.

10. Limitation of Liability

Statbo shall not be liable for any indirect, incidental, or consequential damages arising from the use of our Platform or products.
Our total liability for any claim shall not exceed the value of the product purchased.